Frequently Asked
Questions
A showcase of our most inspiring projects. Each one is a journey of innovation,
passion, and bold creativity.
What does your company do?
We offer a wide range of services, including branding, digital marketing, graphic design, development, and data analytics.
Who is your target audience?
Our services are designed for businesses of all sizes, from startups to established companies, across various industries.
How can I contact your team?
You can reach us via email, phone, or the contact form on our website. We’re happy to help!
Where is your company based?
We are headquartered in Nicosia but work with clients worldwide.
Do you work with international clients?
Yes, we collaborate with businesses globally and tailor our solutions to meet diverse needs.
What services do you offer?
We specialize in branding, social media marketing, graphic design, digital marketing, development, and data analytics.
Can I combine multiple services in one project?
Absolutely! Our team works flexibly to provide integrated solutions across multiple service areas.
How do you tailor services for my business?
We begin with a detailed consultation to understand your needs, goals, and challenges before crafting personalized solutions.
Do you provide ongoing support after the project is completed?
Yes, we offer maintenance and support packages for our services to ensure continued success.
What industries do you specialize in?
We’ve worked with a variety of industries, including retail, technology, healthcare, and education, but our solutions are adaptable to any field.
How do you manage projects?
We use a structured approach with clear timelines, milestones, and regular updates to keep you informed throughout the project.
Can I track the progress of my project?
Yes, we provide regular updates and use collaborative tools that allow you to monitor progress in real time.
How long does a typical project take?
Project timelines vary depending on the scope and complexity, but we provide estimates during the planning phase.
What happens if there are delays?
We prioritize clear communication and work closely with you to address any delays and adjust timelines if needed.
Who will be my point of contact during the project?
You’ll have a dedicated project manager to answer your questions and guide you through each phase of the project.
How involved will I be in the process?
Your input is essential! We encourage collaboration and will involve you in key decisions to ensure your vision is realized.
Do you provide consultations before starting a project?
Yes, we offer initial consultations to discuss your goals, answer questions, and provide recommendations for your project.
How do you handle feedback and revisions?
We welcome feedback at every stage and offer revisions to ensure the final product meets your expectations.
Can I make changes to my project after it has started?
Yes, we can accommodate changes, but it may impact the timeline or cost depending on the scope of the adjustment.
What happens if I’m not satisfied with the outcome?
Client satisfaction is our priority. We’ll work with you to address concerns and make necessary adjustments to meet your expectations.
What payment methods do you accept?
We accept credit cards, bank transfers, and online payment platforms like PayPal for your convenience.
Do you require an upfront deposit?
Yes, most projects require a deposit to secure the timeline, with the remaining balance paid upon completion.
Can I pay in installments?
We offer flexible payment plans for larger projects. Discuss your options with our team during the consultation phase.
Are there additional fees beyond the quoted price?
We provide transparent pricing, but additional fees may apply for extra revisions or changes beyond the original scope.
What is your refund policy?
Refunds depend on the stage of the project. We address refund requests on a case-by-case basis to ensure fairness.
What data do you collect?
We collect personal information like names and emails, as well as usage data to improve our services.
How is my data protected?
We use industry-standard security measures to protect your information from unauthorized access or breaches.
Do you share my data with third parties?
We only share data with trusted service providers when necessary, and never for marketing purposes without consent.
Can I opt out of data collection?
Yes, you can adjust your cookie preferences and request the deletion of personal data at any time.
How can I access or update my data?
Contact us to request access, updates, or the deletion of your personal information.